=
<=
/span>
Alternatively, in the left sidebar menu, you can scroll down to the Work schedules section and add a new calendar by clicking the =
+Add New or Add Work schedule option.
Here, you can also select a calendar from the list configured before.
In the Add work schedule menu you can choose:=
-
the name of a schedule;
-
time zone;
-
the number of working days per week;
-
the number of working hours per day;
-
breaks for every day;
-
length of Business days for SLA goals;
-
the days when your team is on holiday.
=
li>
The time that issue has spent in each status will be calculated accordin=
g to your chosen calendar.
In order to set a 24-hour working schedule for all days, enable the chec=
kbox before 24 hours a day.
To set the same breaks for all days, fill in the name field and Add=
a break.
You can set individual working hours and breaks for each day. To do this=
, enable the Different work hours/breaks for each day butt=
ons.
=
Set the Length of Business days for the SLA goals time =
limit field. By default, 1 day (1d) equals 8 hours, but yo=
u can change it from 1 to 24 hours.
You can add, edit, or delete holidays from your calendar. The Re=
set to defaults button will reset all your changes to the add-on's=
default values. Click the Save button to save all your ch=
anges, or Cancel to leave the schedule unsaved.
At the left menu bar of Configuration manager =E2=80=93 Work sch=
edules, you can view the full calendars list that has been created=
before. You can also create new, copy, and delete existing ones.