Like all add-ons in Atlassian Marketplace, SLA Time and Report is set in two ways:
from Atlassian Marketplace;
from the Jira admin page.
From Atlassian Marketplace
If you want to install the add-on from Atlassian Marketplace, please follow the steps listed below:
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5. Open your Jira account and choose "SLA Time and Report" from the drop-down list.
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6. You're all set!
Jira admin page
If you want to install the add-on from the Jira admin page, please follow the instructions below. (You need to be a JIRA Administrator in order to install SLA Time and Report)
1. First, click the Apps menu and go to “Find new add-ons” page.
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2. Type "SLA Time and Report" by SaaSJet in the search box and then click on it.
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