You can view SLA time to SLA at on each issue panel. You need just Just click on the button “Open SLA Time and Report” button.
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You can view SLA time data to for each ticket with different time limits that have been set before at the SLA Config at Goals settings. Also here , you can monitor the process of spending timehow much time has been spent.
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If you’re a user of SLA Time and Report mobile, all necessary SLA data are displayed on the Issue View Panel now.
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