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You can choose an option to notify one user (individual) or a group of users in comments about exceeded issues (coming soon…).
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After setting, you need to save all configurations.
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Also, you can see % of completion SLA to the target date, just click the SLA timer to see full details of your SLA (coming soon…).
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Chart Views
You can also monitor SLA status data of Met/Exceeded and In progress issues in 3 Graph views.
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