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Or Go to the SLA configuration menu to create a new SLA timer or edit an existing one.
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If you need some instructions or tips on how to set up an SLA, you can follow the instructions from our Step by step SLA Wizard to learn understand how to work with SLA Time and Report. Our wizard will show help you how to set up an SLA step by step.
Go to the SLA configuration menu to create a new SLA timer or edit an existing one.
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Click To use this option, firstly click “SLA Manager” and afterward click “Setup Wizard”.
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Follow the steps shown by our Wizard to create your SLA.
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Or just click the “+Add new” button to start creating a new SLA config.
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