Q: Could you implement new features to the main functionality of the add-on? Do we need a special custom report for our business model?
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You can check if you have calculated correctly with the Atlassian calculator on the price page for any application. Just write down the number of users for calculating in the field you can see on a pic below.
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Q: Is it possible to leverage Issue History for Jira to assure CFR 21 Part 11 compliance?
Issue History for Jira helps in meeting FDA Part 11 criteria, such as:
to avoid false records and obtain an audit changelog (a history of all changes made to the issue or data).
to maintain tracking of deleted issues to ensure that nothing is lost.
to present data to the FDA inspection, you can export data to XLSX or CSV files.
*The plugin doesn't provide an option for electronic signature.
A: Is it possible to make a data backup and restore it?
Backup/Recovery files are necessary to restore systems to a condition when they have included the information and data that has been on the system just before the disaster.
The table below summarizes backup tape locations and retention periods:
Type | Location |
Daily Backup (Server) | AWS Snapshots |
Daily Backup (Database) | MongoDB Atlas Snapshots |
Q:Do you have disaster recovery strategies to ensure company continuity in case the disruption occurs?
A: Our goal is to maintain information system availability, data integration, and business consistency. In case of disaster, we have process-level strategies to recover vital technology platforms and telecommunications infrastructure. /wiki/spaces/~208704361/pages/2040791041
Q: Is it safe to work with Issue History (security policy)?
A: 1. The plugin is Cloud Fortified. So it provides increased security, dependability, and support.
2. The app is a part of the Marketplace Bug Bounty Program. Learn more
3. SaaSJet company has completed the Security Self-Assessment Program. Learn more
If you have additional questions regarding this case, please, contact Atlassian support.
Our friendly support team support@saasjet.atlassian.net.
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