The Assignee time report shows the total time a particular assignee has been working on the issue. That’s why it’s especially useful for identifying who is responsible for the workflow delays. It shows which assignee has been solving the task longer than it might be necessary.
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For example, the task was assigned to Jenny Wilson for 10 hours, then moved to JetomiJerome Bell, after a while, the task returned to Jenny Wilson and he she had been working on it for 14 hours until it passed to someone else. So the total time the task was assigned to John Jenny is 24 hours.
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The report calculation in the Charts view occurs during the chosen period. It counts the total time the sample of tasks has spent with the Assignee. For example, the tasks have been assigned to Jenny Wilson for 24h, the last three days. To get the time the task spent with Jenny Wilson we sum all the assigned time.
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At the Assignee Time Report on the Column manager, you can manage the User Groups.
Here how you can Add a New Group or manage the existing ones (edit or delete).
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