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If you don’t know how to integrate your SLA Time and Report for Jira add-on with Slack, here is the Integration with Slack instruction.
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Here, you can see the default text of the message with different Shortcodes. These Shortcodes will insert the value from the issue into the message instead of everything you can see in the [] brackets, namely:
[SLAName] - – The title of your SLA Configuration Name.
[SLAGoal] - – The name of your SLA Goal.
[GoalValue] - – Current SLA Goal value.
[Assignee] - – The person who was assigned the issue.
[Reporter] - – The person who is creating the issue.
[InvolvedUsers] - – List of added people to SLA Goals Limit Exceeded action.
[IssueURL] - – The URL link for the current issue, which has SLA goals.
[ConfigURL] - – The URL link for the current SLA configuration.
[IssueKey] - – Key of the current issue.
[IssueSummary] - – Ashort summary of the current issue.
[IssuePriority] - – Priority of the current issue.
[SLACKUsers] – Mention Slack user(s) by ID.
4. Change the text as you wish. You can use Shortcodes and look at how it will be in the message before sending it with the Preview mode. Furthermore, if you want the default version back, click on the “Reset to default” bottonbutton.
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| Note |
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Pay attention! The Notification text field is required and can contain up to 1000 characters. HTML cannot be used. |
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