We understand that data security is of utmost importance to our users. This document outlines the types of data stored by Smart Jira Forms, associated security measures, and storage periods, addressing your data privacy concerns.
Where is data stored?
Data Stored in our MongoDB Database
Form Templates: We store the structure of your created form templates. This includes field names, types, and configuration settings.
Non-Task-Bound Form Submissions: If you use the "Share a form from the add-on page" feature, submission data not directly linked to a Jira task is stored.
User ID: We associate a unique User ID with form submissions and drafts to facilitate tracking and management within our system.
Data Stored within Jira
Task-Related Submissions and Drafts: When you directly submit forms to Jira tasks, form data, and drafts are stored within the Jira system.
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Important Note: We do NOT store personal user data such as emails or names while you are using our applications. We can store your personal information in 2 cases:
We don’t gather it by ourselves. We see only the information you have specified. |
Data Retention Period
Add-on Information: (Text, Atlassian ID) Stored until you or an authorized user deletes it.
Deactivated/Terminated Accounts: Data remains accessible for team members/users until no longer needed.
Uninstalled App: Data stored for 90 days to allow renewal.
Uninstall with Early Removal: Contact support@saasjet.com to request deletion before 90 days.
Smart Jira Forms Data Security FAQ
Q: What type of data does Smart Jira Forms store?
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A: We'll always be transparent. Any significant changes to our policies will be clearly communicated on our website.
Changes to Policy
We will provide clear notice on our website should any significant changes occur in our data security and retention practices.
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