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  1. Go to the Form Builder and use an existing Form Template or Create a New One.

  2. Add the Attachment. Add aLable,Help text, and Related URL with detailed info about the Attachment and make it required if needed.

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  3. Then you can add the form to the Customer Portal or a Jira issue automatically / manually or even share it with external users.So now when a user fills out the form, he will be able to attach files.

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