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| Info |
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Please remember that storing deleted issues is started only after activating the option. Read how to activate the feature in Keep deleted issues section. |
How does it work?
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Press the Recycle bin button to open deleted issues.
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If you want to open the restored issue – hover the cursor over it and press the arrow.
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Parent-Subtask hierarchy
You can restore the parent issue every time you restore a subtask, and vice versa: get back all subtasks when restoring the parent. Just activate the toggle to get this option.
Steps to restore tasks/subtasks
Click the “Restore” button.
Activate the toggle “Restore with parent/subtasks”.
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Now, you can open it. All subtasks are recovered.
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| Info |
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What fields can be restored? |
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Jira Cloud |
Team-managed fields | Restore supported |
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Checkboxes | YES |
Date | YES |
Dependent dropdown | YES |
Dropdown | YES |
Labels | YES |
Number field | YES |
Paragraph | YES |
People | YES |
Short text | YES |
Time stamp | YES |
Time tracking | NO |
URL | YES |
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Jira Service Management |
System fields | Restore supported |
|---|---|
Affected hardware | YES |
Affected services | YES |
Approvers | YES |
Approvers group | YES |
Assignee | YES |
Attachment | NO |
Business application | YES |
Component | YES |
Description | YES |
Impact | YES |
Investigation reason | YES |
Labels | YES |
Linked Issues | NO |
Operational categorization | YES |
Organizations | YES |
Pending reason | YES |
Priority | YES |
Product categorization | YES |
Reporter | YES |
Request participants | YES |
Request language | YES |
Request Type | YES |
Root cause | YES |
Source | YES |
Summary | YES |
Urgency | YES |
Workaround | YES |
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Jira Discovery |
System fields | Restore supported |
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Assignee | YES |
Atlas goals | displayed by code |
Atlas project | displayed by code |
Atlas project status | not presented on the grid |
Attachment | NO |
Comment | YES |
Confidence | YES |
Created | YES (the date of restore) |
Creator | YES (the add-on) |
Customer segments | YES |
Date of change | YES (the date of restore) |
Delivery | not presented on the grid |
Delivery status | not presented on the grid |
Description | YES |
Designs ready | Checkbox on the grid |
Documents | YES |
Effort | YES |
Goal | YES |
Idea archived | Archived issues cannot be deleted |
Idea archived by | Archived issues cannot be deleted |
Idea archived on | Archived issues cannot be deleted |
Idea short description | YES |
Impact | YES |
Impact score | not presented on the grid |
Insights | not presented on the grid and in the idea |
Issue Type | YES |
Key | YES (Key after restore) |
Labels | YES |
Linked Issues | Does not save when deleted |
Product | YES |
Product Area | YES |
Project start | displayed by code |
Project target | displayed by code |
Reporter | YES |
Roadmap | YES |
Spec ready | NO |
Status | YES (the initial one) |
Summary | YES |
Team votes | displayed by code |
Teams | YES |
Updated | YES (the add-on) |
Updated by | YES (the date of restore) |
Value | YES |
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