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Great, now we can select multiple projects for SLA:
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You can set Custom Field /wiki/spaces/DCSLA/pages/3512864007 for each goal type and add an Automate action for exceeded issues.
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The goal will start the countdown if the priority set in the goal is the same as in the ticket.
Practical Use Cases
Companies with many similar projects: you can quickly set the same SLAs for all projects, saving you time.
Managers working with different teams: You can easily manage SLAs for each team by setting them for multiple projects at once.
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