...
Generate customizable reports that offers insights into SLA compliance. Reports can be filtered by parameters such as project, assignee, and issue status. Export options (CSV, Excel) allow further analysis in external tools.
Utilize the Report Scheduler to automate the delivery of periodic SLA performance reports. This feature enables automated delivery of periodic Jira SLA performance report. Teams can set specific intervals and recipients, ensuring that stakeholders remain informed about SLA trends.
...
6. SLA Tracking within Jira Issues
Track SLA metrics directly on individual Jira issue pages. The integration with Jira issue views allows teams to monitor how much time remains before SLA deadlines are breached, providing critical context for prioritizing tasks.
...
Use visual charts and dashboards to analyze Jira SLA trends. Track completion rates, monitor performance by assignee, and gain insights into how well your team is meeting service level objectives.
...