App pricing
The license tier (app pricing) matches the number of users licensed for the host product.
The app will only function if its license matches or exceeds the tier of the host product - even if only some licensed users need to use it.
Determining the License Tier for Jira Apps
For Jira, the app license tier will match the highest Jira app tier. For example, if have a 500-User Jira Software license, and a 20-Agent Jira Service Management license, apps must be at the 500-User level.
For more details, please visit the Marketplace App Licensing page from Atlassian.
How to calculate pricing
Do you have any issue with issues calculating the price for your add-on? If so, we’ve prepared a short use case on explaining how you can do that.to do that.
Here’s a picture that displays how to calculate the accurate price for a particular number of users.
Here’s a picture that displays how you can to calculate the accurate price for a particular number of users.
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Each tier (<10, <100u, etc) has its own price.
When you calculate a price for a particular amount number of users, you need to divide this number so that each part of it regards is regarded as an exact tier. To calculate the price for your users (if there are more than 100), you need to calculate the price for each tier separately and sum them to get the final price. Look at the precise example in the picture above on how to get the necessary data. You can check if you have calculated correctly with the Atlassian calculator
For a quick verification of your calculations, you can use the Atlassian calculator available on the price page for any application. Just write down app.
Simply enter the number of users you're calculating for calculating in the field you can see on a pic designated field, as shown in the image below.
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If you have additional questions regarding this case, please , contact Atlassian support.
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