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Manage Work schedule

For each SLA Condition, you can add a specific work schedule.


At the left menu bar of Configuration manager - Work schedules, you can view a list of all the calendars that have been created before. You can also create new, copy, and delete existing ones.


Read how to monitor data about SLA time status at the Report generation SLA Time and Report.


If you need help or want to ask questions, please contact us through a SaaSJet Support or via email


Haven't used this add-on yet, then try it now!