I'm a user of Time In Status for JIRA Cloud. But can't find its Gadget on the dashboard. How can I use it?
You need to update the add-on to the new version. Please go to Manage Apps and update your current version of Time in Status for Jira Cloud app.
If you need additional help, look at the instruction about how to update the add-on.
Can I export report data to an Excel file, and then, apply formulas to the time values?
Selecting Decimalformats during export enables using mathematical formulas and chart building in Excel or Google Spreadsheets.
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Yes, we are open to creating custom reports. Describe the case and functionality you need and send it to us at support@saasjet.atlassian.net. We will get in touch with you and discuss all the details.
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When you calculate a price for a particular amount of users, you need to divide this number so that each part of it regards an exact tier. To calculate the price for your users (if there are more than 100), you need to calculate the price for each tier separately and sum them to get the final price. Look at the precise example in the picture above on how to get the necessary data.
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You can check if you have calculated correctly with the Atlassian calculator on the price page for any application.
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