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💡 Solution: Calculate and visualize Time in Engineering by tracking the relevant statuses using the Time Metrics add-on.

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How to Configure Time in Engineering?

  1. Click on the "Time metrics" button and select "Create Time metrics."

  2. Set Start/Stop Statuses for Calculation:

    • Start status: Choose the status when an issue enters the engineering phase (e.g., "In Progress," "Engineering," or "Development").

    • Stop status: Set the status when development is complete (e.g., "Ready for Testing," "Code Review," or "Done").

  3. Optional: Configure Pause Statuses: If development is paused for external reviews or approvals, configure pause statuses like "Waiting for Input" to stop the clock during such times.

  4. Granular Data: Configure first/last transitions to/from statuses for more detailed insights, such as when the task was first picked up by the engineering team or when it was marked as ready for review.

  5. Set Warning/Critical Limits: Define acceptable time limits for how long a task should remain in engineering. Receive automated email alerts if tasks exceed these limits, helping you manage delays proactively.

  6. Customizing Reports:

    • Adjust settings like project type, date range, and time format to match your team's needs.

    • Use the multi-calendar feature to account for non-working hours and different time zones if needed.

  7. Visualizing Data: Once configured, view Time in Engineering on the app’s grid, showing you exactly how much time was spent in the development phase for each task.

  8. Exporting Data: You can export Time in Engineering data to Excel or Google Sheets to share with stakeholders or analyze trends to make informed decisions.

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