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A large software development company, manages several agile projects using Jira. With multiple teams working simultaneously, effective communication is crucial. However, as projects have scaled, TechWave company faced growing challenges with notification management and tracking mentions efficiently.
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Mentions Dashboard for Jira transformed how TechWave Inc. company managed mentions by:
Reducing Notification Overload: Pre-configured gadgets filtered out unimportant alerts, allowing teams to focus only on actionable mentions.
Ensuring Active Engagement: Users had to mark mentions as “processed” after responding, increasing accountability and minimizing overlooked tasks.
Tracking Unanswered Mentions: The dashboard’s tracking feature let project managers easily follow up on unresolved comments, ensuring no important communication slipped through.
Result: The Mentions Dashboard improved response rates by 40% 40,82% and reduced time spent searching for mentions by 30%27%, boosting productivity and enhancing team collaboration.
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