Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Now you can monitor your SLAs in Jira Custom Fields with the Target date and Status of the SLA goals.

Activate them in the “SLA Configuration manager”, and they will be displayed on the Issue Layout.

SLA Custom FieldsImage RemovedSLA Custom FieldsImage RemovedImage AddedImage Added

Give it a Name, set a Time goal, and select a preferred Limit Exceeded action from the dropdown list.

Image RemovedImage Added

Find out more about automated actions in SLA Time and Report here.

Info

Find more details about creating and activating the Custom fields for

Why it’s useful to sync SLA Time and Report data and Jira Custom Fields:

  • Use Native Jira Cloud Gadget to display SLA data. Check the instruction here.

  • Use JQL to filter issues by SLA Goal name. Check the instruction here.

Info

If you need any help or have questions, please contact us via SaaSJet Support or email support@saasjet.atlassian.net

Tip

Haven't used this add-on yet, then try it now!