You need to update the addon to the new version. Please go to Manage Apps and update your current version of Time in Status for Jira Cloud app.
For help with updating, look at the instruction about how to update the add-on.
Selecting Decimal formats during export enables using mathematical formulas and chart building in Excel or Google Spreadsheets.
Yes, we are open to creating custom reports. Describe the case and functionality you need and send it to us at support@saasjet.atlassian.net. We will get in touch with you and discuss all the details.
Use our addon "SLA Time and Report" for this purpose.
Yes, we support all types of tasks including subtasks.
Yes, add-on supports both Jira Cloud and Jira service desk for the time in status calculations.
We don’t store any customer data in our infrastructure excluding hashed user id and add-on configs.
We need it for proper health monitoring of App.
According to Jira pricing, we’re unable to manage the price relative to the number of actual users. Atlassian offers discounts for the annual subscription, so you can pay less in that way.
Pay attention to the type of report you have selected, because Status Groups are available only for a limited list of reports:
You can manage the User Groups only by using the Assignee Time report.
At the column manager settings, you can select only those statuses which are included in filters you have selected before (Project, Assignee, Sprint, etc.). So if you need to view time data about statuses that are not shown, select other the option for issue list filtering.
These signs have different meanings.
“0” means the issue has been staying in such status, but because of a short time (less 1 min), time is not specified and equal to 0.
“-“ means the issue has not been staying in this status, but it includes the project flow.
The main reason is that token hasn’t updated the license expiration date in time. So you need to do the following:
We also prepared a short video, which will help you to do the same. Enjoy watching!
Questions? Please email us at support@saasjet.atlassian.net. |
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