Feature Comparison
This document provides a feature comparison between the Cloud and Data Center versions of SLA Time and Report for Jira, helping users understand the key differences.
Key Features
Feature | Cloud | Data Center |
|---|---|---|
Get started page | Yes | Yes |
SLA Configuration | Fully configurable SLA rules and workflows | Fully configurable SLA rules and workflows |
SLA Calendars | Work schedules with custom time zones and holiday schemes | Work schedules with custom time zones and holiday schemes |
Multi-cycle SLA Support | Yes | Yes |
Reset SLA Option | Yes | Yes |
Time Goal Configuration | Configurable time goals per SLA rule | Configurable time goals per SLA rule |
Custom Criteria for SLA Goals | Yes, based on issue fields | Yes, based on issue fields |
SLA Automated Actions | Yes | Coming soon |
SLA Reporting | Interactive reports and real-time analytics | Interactive reports and real-time analytics |
Other features
| Cloud | Data Center |
|---|---|---|
Time limit based on Single-Projects | Yes | Yes |
Time limit based on Multiple-Projects | Yes | Yes |
Negotiated goals | Yes | Yes |
SLA Pie Chart | Yes | Yes |
SLA Reporting per Criteria | Yes | Coming soon |
Export Options | Yes, in PNG, JPEG, PDF, SVG | Yes, in PNG, JPEG, PDF, SVG |
Gadgets on dashboards | Yes | Coming soon |
Slack integration | Yes | Yes |
Notifications | Yes | Coming soon |
Save and load report View | Yes | Coming soon |
Disable and Enable SLA | Yes | Yes |
Custom Fields in the SLA setting | Yes | Coming soon |
Message Template Editor | Yes | Coming soon |
Configuration visibility of metrics on issue | Yes | Yes |
Timezones support | Yes | Yes |
SLA Configuration Actions: View, modify, delete, duplicate, and copy settings. | Yes | Yes |
Limit of SLA Time Goals | 5 | 5 |
Available field types
| Cloud | Data Center |
|---|---|---|
SLA Metric | ||
SLA Metric Attribute | ||
SLA Date |