Here you can find the official documentation about the Business Process Manager Add-on.
There are lots of processes in each company. Moreover, everything that happens in the world is a process. The more routine the process is (the more often it repeats), the more it needs automation. The automation of processes leads to positive results in the company’s work:
No need to perform the work inside the particular process a few times, redo (edit) documentation, or make changes on the go;
Identifying process bottlenecks and their reasons easily.
Collect and manage all organization activities in one place;
Standardize your typical business processes;
Reduce time for routine tasks;
Get transparent monitoring of the business process performance.