There are lots of processes in each company. Moreover, everything that happens in the world is a process. The more routine the process is (the more often it repeats), the more it needs automation. The automation of processes leads to positive changes in the company’s work:
No need to perform the work inside the particular process a few times, redo (edit) documentation, or make changes on the go;
it becomes easier to identify process bottlenecks and their reasons.