Get Started with Time Between Statuses (Data center/Server)

Welcome!

Learn more about all the features of the application Time Between Statuses.

Configurations

Find installed Time Between Statuses add-on below Jira settings menu and click on it to open the add-on.

Click on a gear in a top right corner to open the configuration manager.

Open

1. Manage Work Schedule

Click Work Schedule in the configuration manager to manage your work schedules for your team. 

Open

There you can choose: working days, time zone, working hours, breaks and holidays.

The time that issues have spent between statuses will be calculated accordingly to your work schedule settings.

2. Add new statuses group

While you are in the configuration manager, you may as well add statuses group.

After entering the status group manager, you can create and manage the group.

First, add a name to your group and select a project to monitor.

Then, select statuses on which the timer should start and stop the calculation.

You can also choose a status on which the timer should be on pause.

After you customize your calculation preferences, set the Warning and Critical time limits.

This feature will help you to get the visual color tagging on issues to notify when the time limits have been exceeded:

Warning time limit - yellow

Critical time limit - red

3. Choose a Time Format

Option Format lets you select the time format of status duration: h:m (hours:minutes), HM (Hours, Minutes), M (Minutes) or Decimal Hours.

All reports are available to export.

* Please note: in order to extract the data for analysis, please choose Decimal Hours time format it will enable you to perform calculations on the exported data and build charts.