1. Filter data

Select project to filter issues.

2. Date Ranges

Use the Date ranges functionality to customize report timeframes.

When clicking the first bar, you can select three types of date range:

  • Created - dates when the issues were created;

  • Updated - when they were updated;

  • Resolved - dates when the tasks were finished.

Then you can choose the period based on which you want to get the report.

It can be Date ranges (yesterday, last week, this month, etc.) or you can select the custom time duration From date - To date.       

                                                            

3. Issue Type Filtering

This feature allows filtering all issues by their type: 

  • Story,

  • Epic,

  • Task,

  • Bug,

  • Subtask.

To get a report based on a necessary issue type put a tick at the type you need.

Note that you can perform this step with Assignee, Label, Status, Sprint. Just click it and choose the necessary one from the drop-down list.

To get a report based on all issue types, put a tick at the all issue types you have in your workflow.

 

3. Choose a Time format

The Format option lets you select the time format of status duration:

  • HM (Hours, Minutes);

  • h:m (hours:minutes);

  • M (Minutes);

  • Decimal Hours.

*Please note, to export data for analysis, choose one of the Decimal time formats. It will enable you to perform calculations on the exported data and build charts.

4. Report

The Time between statuses report contains columns with information about issues (Type, Key, Summary - are constant; Assignee, Status, Time between statuses, etc. - may change at "Columns" menu) and column with time between statuses of every issue (which you have configured at the configuration).

Colors for warning:

Warning time limit - yellow

Critical time limit - red

5. Export

Export Time Between Statuses data as XLSX or CSV files and analyze it using such tools as Excel or Google Spreadsheets.

*Please note, to extract data for analysis, choose one of the Decimal time formats. It will enable you to perform calculations on the exported data and build charts.

If you need help or want to ask questions, please contact us through a SaaSJet Support or via email support@saasjet.atlassian.net

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