SLA Chart Reports

You can get a helicopter view about SLA statuses to the issue you need using graphs at SLA Time and Reports.

 

 

 

 

 

 

 

 

There are 2 kinds of charts:

  • Pie Chart (SLA Met/In Progress/Exceeded)

  • Line Graphs (SLA Met & Exceeded)

 

At the Line Graphs (SLA Met & Exceeded) all SLA config’s goals are available.

 

All graphs are available for export in PNG, JPEG, PDF, or SVG format.

 

 

 

 

 

 

 

 

 

 

Copy JSON URL for any SLA chart and use it as a source for external clip builders (e.g., Klipfolio, Gekoboard) to share it within your organization. Read more about the Capture and Copy feature here.

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