Time in Status Dashboard Gadgets in Jira – FAQ

The Time in Status dashboard gadget (Accurate Time in Status by SaaSJet) is a Jira dashboard widget that shows any Time in Status report directly on your dashboard.

You can use it to:

• Monitor time in status, assignee time, average time, status count, transition count, status entrance dates, and time in status per date.

• Choose between Work Item List (table) or Chart View (Pie, Bar, Area, Sunburst).

• Filter by assignee, project, label, sprint, saved filters, and more—just like in the main app.

To install the gadget on a dashboard:

1. Make sure you’re using the latest version of the Time in Status app.

2. In Jira, go to Dashboards and either:

   • Create a new dashboard, or

   • Open an existing one.

3. Click Add gadget.

4. In the search box, type “Accurate time in status”.

5. Select Accurate Time in Status (by SaaSJet).

6. Click Add gadget, then close the Add gadget window.

The gadget will now appear on your dashboard, ready to be configured.

The gadget supports all core Time in Status reports:

• Time in Status

• Assignee Time

• Average Time

• Status Entrance Date

• Time in Status per Date

• Status Count

• Transition Count

You select the report type in the Gadget Configuration panel under Type of reports. This lets you build multiple gadgets on the same dashboard, each focused on a different metric or use case.

In the gadget configuration, you can choose how to build your work item list using:

• Assignee

• Filter (saved Jira filters)

• Label

• Project

• Reporter

• Sprint

After selecting one of these, you specify details (e.g. which sprint, which filter, which project).

You can also use Date ranges to refine the timeframe:

• Limit the report to specific periods (e.g. last 7 days, last sprint, this month).

• Use this alongside your board/sprint/project scopes for focused, performant gadgets.

The gadget uses the same calendar and format logic as the main app:

• Calendar

  • In the configuration, choose a custom work calendar you created (e.g. business hours) or the default 24/7 calendar.

  • The calendar controls how working time is calculated (e.g. excluding nights/weekends).

• Time format (for table view)

  • The Format option lets you select how durations are shown: minutes, HoursMinutes, decimal hours/days/weeks, Business DaysHoursMinutes, etc.

  • For detailed analysis or export, decimal formats are often best; for daily monitoring, human-readable formats (DaysHoursMinutes) are more intuitive.

You can choose between two main views in the gadget:

1. Table / Work Item List view

   • Shows a Time in Status grid directly on the dashboard.

   • Via Column Manager, you can:

     • Select Work Item Fields (key, summary, etc.).

     • Configure Status Groups (e.g. Cycle Time, Lead Time) to sum multiple statuses.

     • Configure User Groups to aggregate assignees into teams.

     • Control which Statuses appear.

2. Graph / Chart view

   • Supports Pie, Bar, Area, and Sunburst charts.

   • You configure Metrics (Duration and Period) to define how data is measured and aggregated.

   • Ideal for at-a-glance tracking of bottlenecks, rework, and workload patterns.

You can add multiple gadgets showing different reports and views to build a rich time-based dashboard.

In the gadget configuration, there’s a checkbox that controls sharing of gadget settings:

• If the checkbox is off:

  • Other users don’t see the configuration you applied; the gadget isn’t shared as you configured it.

• If the checkbox is on (default):

  • All users who view the dashboard see the same report and configuration (filters, calendars, columns, etc.).

  • Only users with Admin access to the dashboard can edit the gadget settings.

This setup lets you create standardized dashboards (e.g. for a team or leadership) while ensuring configuration control stays with admins.

The Time reporting (trim) option lets you limit the calculation period for the gadget report.

To use it:

1. Filter the work item list by the desired type of date range.

2. Choose the ranges for data calculation (the trimming period). Note: custom selection is only configurable within the main app.

3. Switch on the Trim data toggle in the gadget.

Use this when you want to:

• Focus only on recent performance (e.g. last sprint, last month).

• Avoid including historical time that would inflate metrics (especially for long-lived issues).

• Keep gadget performance high by narrowing the window of calculated data.

For more advanced trimming logic, configure Work Items period and Report period in the main app, then reflect that setup in the gadget.

Here are proven Time in Status gadget patterns for Agile teams:

• Rework dashboard – Status Count gadget

  • Shows how often issues bounce between statuses (e.g. Dev ↔ QA).

  • Helps identify unclear acceptance criteria or quality problems.

• Bottleneck dashboard – Time in Status gadget

  • Highlights statuses where tasks spend the most time (Code Review, Testing, Blocked, etc.).

  • Drives process improvements and resource reallocation.

• Workload dashboard – Assignee Time gadget

  • Shows how long tasks stay with each assignee or team (using User Groups).

  • Helps balance workload and prevent burnout.

• Sprint performance dashboard – Combination of gadgets

  • Time in Status, Average Time, Status Count, and Transition Count to reveal hidden patterns behind velocity and burndown.

  • Acts as a complement to the dedicated Sprint Report for more narrative sprint reviews.

Start small (one or two gadgets), then gradually add more as the team gets comfortable with time-based metrics.

Yes. Gadget configuration is editable at any time:

• On the dashboard, click the gadget’s Edit button.

• Adjust report type, filters, calendar, format, view, Status Groups/User Groups, chart type, or trim settings.

• Click Save to apply changes.

You can also view the current report settings on the widget itself, which makes it easier to understand what you’re looking at and to keep different dashboards consistent across your organization.