Jira Service Management

{"xsrfToken":"74fe3af2-a430-4932-a5a3-14c0b32763c2_3a8d31d5f7787d6bce79a77a1323880b2c72c51d_lout","branding":{"id":"1","key":"sprt","name":"SaaSJet Support","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/2","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#42516e","headerLinkHoverBGColor":"#42516e","headerBadgeColor":"#42516e"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/dfd3656e-e7cc-46cf-8dc2-cf4500790424/image?token=eyJraWQiOiJtaWNyb3MtZ3JvdXBcL2ppcmFcLzIwMjAwMTA4VDAyNTcyOCIsImFsZyI6IlJTMjU2In0.eyJhdWQiOiJtZWRpYSIsImNsaWVudElkIjoiYTk2MWJlZmQtMTI4ZS00NTJhLTlmZTctYjZmOGFlY2RhZGU0IiwiYWNjZXNzIjp7InVybjpmaWxlc3RvcmU6ZmlsZTpkZmQzNjU2ZS1lN2NjLTQ2Y2YtOGRjMi1jZjQ1MDA3OTA0MjQiOlsicmVhZCJdfSwibmJmIjoxNjM4NDI0NTg0LCJpc3MiOiJtaWNyb3MtZ3JvdXBcL2ppcmEiLCJleHAiOjE2Mzg0MjUxODQsImlhdCI6MTYzODQyNDU4NCwianRpIjoiZGViNTM4MmEtZDM4OC00MWY3LWIxMDYtOWE4YzMyNzM0MjI5In0.DG-0fFjnlsvjoVvNdsXlqgeVggTFqF24Oj8r518Qk1YmIR2IVThpQu3bxhTc7mNSh1pnd2InSO8x-Yfm_S5_5B8fsJMAxO7pXz5kGQTJuevkyJTFcbnJPNXSc88mlJFwG-e1RRqTY1qYv-HsvjHjqs5dIsMn140iQlo2KszAp7MH_mkp4rKGpVDy1-Dk4RF-LfcGsX3a9IRFBXHPjACbhIhDH89xrxUx6oWzvOXUQE2ntJHq99JP6FUaZ4mkRijmwn16b8AxR3ZtPAviW6zAlYUEjsVF8v0CiGryJK-bgNZzdQPuqm5b8hzz4n_oNLLAS9IVNawdAT-cAzKI-qz_NA&client=a961befd-128e-452a-9fe7-b6f8aecdade4&issuer=micros-group%2Fjira&mode=fit","logoId":"dfd3656e-e7cc-46cf-8dc2-cf4500790424","isLogoAvailable":true,"helpCenterTitle":"Welcome to SaaSJet Help Center","sharedPortalName":"SaaSJet Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to SaaSJet Help Center","sharedPortalName":"SaaSJet Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#56698f","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"1","key":"sprt","projectId":10005,"serviceDeskId":1,"name":"SaaSJet Support","description":"<p>Welcome! You can raise a Support request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"13","name":"Chat","descriptionHtml":"<p>Requests created by chat</p>","callToAction":"Chat","introHtml":"<p>Requests created by chat</p>","icon":10547,"iconUrl":"https://saasjet.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10547","groups":[],"key":""},{"id":"7","name":"Suggest a feature","descriptionHtml":"","callToAction":"Suggest a feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10511,"iconUrl":"https://saasjet.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10511","groups":[1],"key":""},{"id":"6","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10476,"iconUrl":"https://saasjet.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10476","groups":[1],"key":""},{"id":"3","name":"Have a general and pre-sale question ","descriptionHtml":"","callToAction":"Have a general and pre-sale question ","introHtml":"<p>Using our product and want more information? Select this and we'll be happy to answer.</p>","icon":10491,"iconUrl":"https://saasjet.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10491","groups":[1],"key":""},{"id":"9","name":"Feedback on our products","descriptionHtml":"","callToAction":"Feedback on our products","introHtml":"<p>We love hearing from you! Let us know how we can improve our products.</p>","icon":10480,"iconUrl":"https://saasjet.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10480","groups":[1],"key":""},{"id":"4","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10466,"iconUrl":"https://saasjet.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10466","groups":[1],"key":""},{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10492,"iconUrl":"https://saasjet.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10492","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[3,9,7,6,4]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"e6ffa6eb-533e-38ec-a1c0-4887768b47b1","appLinkName":"System Confluence","appLinkUrl":"https://saasjet.atlassian.net/wiki","spaceKey":"SAASJET","spaceName":"SaaSJet","spaceUrl":"https://saasjet.atlassian.net/wiki/spaces/SAASJET","isServer":false},"labels":[],"projectKey":"SPRT","serviceDeskId":1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SPRT","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"SaaSJet Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://saasjet.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal","name":"sd-portal-chat-footer","html":"<div class=\"ap-container\" id=\"ap-com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal\">\n\n <div class=\"ap-content \" id=\"embedded-com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"com.spartez.jira.plugins.support-chat\",\n \"uniqueKey\":\"com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal\",\n \"key\":\"sd-portal-chat-footer-portal\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.footer.portal\", \"title\":\"sd-portal-chat-footer\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://chat-api.spartez-software.com/sd-portal-chat?serviceDeskId=1&location=footer&xdm_e=https%3A%2F%2Fsaasjet.atlassian.net&xdm_c=channel-com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal&cp=&xdm_deprecated_addon_key_do_not_use=com.spartez.jira.plugins.support-chat&lic=active&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiI5YjJkZGI5M2NjMjdmZmViNGQzNTllMTZhZGEwZjEzY2Y0N2UxZWIwNDdlODBhZmJiYjAwYmQ0MjIzMzMzODc3IiwiaXNzIjoiMzFiMWJlZTQtNDA1NC0zMWY1LTkxYjEtMjAzZjRmYTM4ZWI0IiwiY29udGV4dCI6e30sImV4cCI6MTYzODQyNTQ4NCwiaWF0IjoxNjM4NDI0NTg0fQ.Gi99Y1pa5d31fCihy97Bqtzbuh9Wicb-ZlFSezulKFg\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6IjMxYjFiZWU0LTQwNTQtMzFmNS05MWIxLTIwM2Y0ZmEzOGViNCIsImNvbnRleHQiOnsibGljZW5zZSI6eyJhY3RpdmUiOnRydWV9LCJqaXJhIjp7InByb2plY3QiOnsia2V5IjoiU1BSVCIsImlkIjoiMTAwMDUifX19LCJleHAiOjE2Mzg0MjU0ODQsImlhdCI6MTYzODQyNDU4NH0.Y4eUxva1-JZANx22t-GmwXzcYSgja2-RYGaHfqa8Quw\", \"structuredContext\": \"{\\\"license\\\":{\\\"active\\\":true},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"SPRT\\\",\\\"id\\\":\\\"10005\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"SPRT\\\",\\\"project.id\\\":\\\"10005\\\",\\\"servicedesk.serviceDeskId\\\":\\\"1\\\"}\",\n \"timeZone\":\"Europe/Helsinki\",\n \"origin\":\"https://chat-api.spartez-software.com\",\n \"hostOrigin\":\"https://saasjet.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}