I'm the user of Time In Status for JIRA Cloud. But can't find its Gadget on the dashboard. How can I use it?
You need to update the addon to the new version. Please go to Manage Apps and update your current version of Time in Status for Jira Cloud app.
For help with updating, look at the instruction about how to update the add-on.
Can I export report data to Excel file, and then, apply formulas to the time values?
Selecting Decimal formats during export enables using mathematical formulas and chart building in Excel or Google Spreadsheets.
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Yes, we are open to creating custom reports. Describe the case and functionality you need and send it to us at support@saasjet.atlassian.net. We will get in touch with you and discuss all the details.
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We don’t store any customer data in our infrastructure excluding hacked customer hashed user id and add-on configs. Everything is processed interactively and displayed to end-users. We use application internal logs, but without customer-related data, include only details about requests performance/status/error code.
We need it for proper health monitoring of App.
We want to provide access to this plugin to a limited set of people within our organization.
In this case, will pricing be applicable to the number of Jira accounts in our organization or to a limited set of people whom we want to provide this access?
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We also prepared a short video, which will help you to do the same. Enjoy watching! 
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Questions? Please email us at support@saasjet.atlassian.net. |
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