Find the installed "SLA Time and Report" add-on in Jira settings menu. Click on it.
...
1. Visualisation of SLA Configuration progress
...
2. Configuration step-by-step guide
Go to SLA configuration to specify SLA timer
...
Read more about the main SLA configuration points:
And about SLA time reporting:
| Info |
|---|
If you need help or want to ask questions, please contact us through |
...
SaaSJet Support or via email support@saasjet.atlassian.net |
| Tip |
|---|
Haven't used this add-on yet, then try it now! |
...