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1.1. Click on the “Configuration” button at the top right corner.
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1.2. Then click on the toggle button to enable custom fields.
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1.3. After activating custom fields, you’ll get a modal window with information and a request to get the system to create two Custom fields and populate them by SLA Time & Report data.
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1.4. Click on a “Confirm” button to save created Custom fields.
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