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Instruction

  1.  Click on the “Configuration” button at the top right corner.

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2. Make a copy of a necessary SLA configuration.

And get a copied one looks like this:

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3. Create a new work hours calendar.

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4. Configure a new calendar according to the necessary work schedule:

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5. Click on a “Save” button.

That’s all!

Info

If you need any help or have questions, please contact us via SaaSJet Support or email support@saasjet.atlassian.net

Tip

Haven't used this add-on yet, then try it now!