The Assignee time report shows the total time a particular assignee has been working on the issue. That’s why it’s especially useful for identifying who is responsible for the workflow delays. It shows which assignee has delayed the task longer than it might be necessary.
Choose the Assignee time report;
2. Filter by the category you need;
3. Choose the date ranges for the data calculation;
4. Choose a time format type that will be represented on the grid;
5. Get all the Assignee time data on the grid as it’s shown below.
For example, the task was assigned to Jenny Wilson for 10 hours, then moved to Jane, after a while, the task returned to Jenny Wilson and he had been working on it for 14 hours until it passed to someone else. So the total time the task was assigned to John is 24 hours.
The report calculation in the Charts view occurs during the chosen period. It counts the total time the sample of tasks has spent with the Assignee. For example, the tasks have been assigned to Jenny Wilson for 24h, the last three days. To get the time the task spent with Jenny Wilson we sum all the assigned time.
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If you need help or want to ask questions, please contact SaaSJet Support or email us at support@saasjet.atlassian.net |
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