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Average time is the arithmetic mean of all your issues.

The arithmetic mean
The mean = sum of values/number of values = (3+5+9+1+2)/5
The mean = 20/5 = 4

Note

If you have more than 300 issues, the average won’t be calculated.

Info

If you need help or want to ask questions, please contact us through a SaaSJet Support or via email support@saasjet.atlassian.net

Tip

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