The Average time report shows the average time issues have been staying in statuses during a specific period.
Choose the Average time report;
2. Filter by the category you need;
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3. Choose the date ranges for the data calculation;
4. Select a time format type that will be represented on the grid;
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On the Bar and Area Charts, the average time of the tasks, that have been staying in status for a given period is displayed. For example, 3 tasks out of 4 on the 24th of May were in the To-Do status for 5, 7, and 6 hours. So the average time in To-Do status for the 24th of May - (5 + 7 + 6) / 3 = 6.
Here’s an explanation of how the Average time calculation procedure occurs and how to get the Average time report for each assignee.
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Learn more about process-building in BPM in our video guide |
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If you need help or want to ask questions, please |
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contact SaaSJet Support or email us at support@saasjet.atlassian.net |
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