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💡 Solution: To address this issue, follow these steps to configure status groups for time tracking:
Go to the configuration manager.
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2. Click the “Add new statuses group” button.
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Add new status group
There are two ways to do this:
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1—The first quick way is to create group statuses on the grid.
Click on the Status Group button in the upper right corner of the table to configure the conditions necessary to calculate a particular time metric.
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2—The second way is to use the Configuration button. However, this method is more helpful for editing existing Status groups.
To add a new statuses group, click Configuration
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Click + Status Group
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2. Choose a “First transition to To Do“ as a Start timer and a “Last transition from To Do” as a Stop timer. Set all other statuses (In progress, On Hold, Done, In review, etc) as a Pause timer.
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