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Sharing a form with external users Share form externally allows individuals outside of Jira to fill out the form. For example, when hiring, candidates may need to provide additional information, or salespeople may collaborate with partners from other companies.

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Attachment elements aren’t available for downloading from XLSX.

If you need attachments, set up “Create issue“, so you can see them in Jira issue attachment field.

Instruction on how to share a form with external users

  1. Open the Smart Jira Forms add-on. Create a new form or use an existing one.

  2. Go to the Setting Tab, click the Share form button, and generate a public URL to the form. Short URL if needed.

    Screenshot 2024-08-05 at 19.21.18.png
  3. Set users that will get notifications about every new form response. A maximum of 5 recipients can be selected.

    Screenshot 2024-08-05 at 19.21.28.png
  4. Copy and provide the URL directly to people who should fill and submit it. The view of the form that would see the recipient.

    Screenshot 2024-08-05 at 19.21.53.png
  5. Download all form responses. Analyze and work with data from the survey in your own way. Read more.

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