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You can also monitor SLA status data of Met/Exceeded and In progress issues in 3 Graph views.
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Track SLA on Issue Tab
You can view time to SLA at each issue panel - just click the “Open SLA Time and Report” button.
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Please note: in order to extract data for analysis, please choose one of the Decimal time formats. It will enable you to perform calculations on the exported data and build charts.
Support
For more details about canceling and uninstalling an app, please visit the App Subscriptions: Cancellation, Uninstalls, Refund & Renewal FAQ page.
If you need any help or have questions, please contact us through SaaSJet Support or via email support@saasjet.atlassian.net
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