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the name of a schedule;
time zone;
the number of working days per week;
the number of working hours per day;
breaks for every day;
length of Business days for SLA goals;
the days when your team is on holiday.
The time that issue has spent in each status will be calculated according to the your chosen calendar you choose.
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In order to set a 24-hour working schedule for all days, enable the checkbox before 24 hours a day.
To set the same breaks for all days, fill in the name field and Add a break.
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You can set individual working hours and breaks for each day. To do this, enable the Different work hours/breaks for each day buttons.
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Here you can Set the Length of Business days for the SLA goals time limit field. By default, 1 day (1d) equals 8 hours, but you can change it from 1 to 24 hours.
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You can add, edit, or delete holidays from your calendar. The Reset to defaults button will reset all your changes to the add-on's default values. Click the Save button to save all your changes, or Cancel to leave the schedule unsaved.
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