Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Avoid missed deadlines and get a notification if something goes wrong and the issue is not resolved on time with the new SLA Time and Report feature:

  1. Click the “Configuration” button

...

  1. in the top right corner.

...

2. You can set the countdown of the SLA to the due date of a specific project. To make it choose ‘Resolution date’, and then ‘Field value based’.

...