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On this page, you will learn our privacy policy and terms of use of Time in Status for Jira Cloud add-on. Let’s consider the most popular questions:

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We don’t gather it by ourselves. We see only the information you have specified by yourself.

How is customer data processed?

We use it during processing the Jira issues for generating to generate reports where user names figure as assignee, reporter, or custom fields . Also, we during Jira issue processing. We also need it when someone out of outside your organization creates the a report where your name is specified. We use access to your issues according to the selected filters in the add-on. Then, based on the issue history, we perform the necessary calculations to generate a report for you. All other data is unidentified and hidden from us.

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We can store such information during while using the add-on:

• Technical information;

• IP addresses;

• Information about the type of device You use to connect to our Website or Services ; and

• The manner in which You interact with our Services;

• Your personal data (only those You have permitted us to gather).

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We do not store your personal data on our servers. We collect technical information, IP addresses, and information about what type of device you use to connect to our website or add-ons. That information does is not transfer transferred outside of our IT Systemsystem. SaaSJet Apps are hosted in Amazon Web Services (AWS) data centers (N. Virginia and Oregon). The data that is transported to our servers do does not contain personally identifiable information.

How

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long do we store your data?

We store data for various time periods depending on the circumstances. Information you share in the add-on, such as text and your Atlassian account ID, will be stored until you or an authorized user deletes it. If your account is deactivated, terminated, or disabled, all data and content associated with your account will remain active and accessible for as long as necessary to allow your team members or other users to work with the add-on fully. 

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No, we can`t access your data after cancellingcanceling, but due to the Atlassian Marketplace Licensing System, you can revoke access within 3 business days.

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• By filling in a form or sending us an e-mail;

• By contacting us via e-mail or some other medium to request service or support (e.g., Jira Service Desk);

• Applying for a job at SaaSJet.

• Installing and using our Apps.

When you reach out to contact us via email or through Jira Service Desk, we may ask for your name, email address, and any other information you provide us. This additional information can include personal, financial, educational, or employment information. We can also ask for specific information to ensure compliance with legal requirements, such as when you place an order or are applying apply for a job with SaaSJet.

Information we collect about you

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• list of issues is generated (issue table);

• data export to CSV or XLS is created;

• the “user mention” feature is used (for example, issue comments).

Who Might We Share Your Information Withmight we share your information with?

• We may share the collected information about you (including your personal data) for the following reasons: 

• If it’s required by law.

• f If you indicate this information in our services (such as when you create or submit a form). In that case, the date and time on and at which you created, modified, or completed a form will only be shared within the various services. This includes sharing the end user’s public display name under which a form or report has been created or inserted. Also, during while using some functionality (JSON Data Feed link), you will share generated reports with other people or third-party analytical systems. 

• You select filters - We generate a report - You share it with others (if necessary) by using the add-on. 

• If a third party acquires SaaSJet or essentially all of its assets, your personal data held by SaaSJet will be transferred. 

• If SaaSJet must comply with any legal obligation.

• If it is if necessary to protect the rights, property, or safety of SaaSJet, our customers, or others.

Changes to Our Privacy Policy

At SaaSJet, we may update this Policy from time to time. Any changes we make will be posted on this page, and if appropriate, we'll let you know about them in writing. Make sure to check back often to stay up-to-date with any updates.