Page Comparison

You can get the sum column's time data by grouping statuses.

While you are in the configuration manager, you may add statuses group as well.

...

After entering the status group manager, you can create and manage the group.

...

First of allcreate your custom time metrics and generate reports based on them.

Adding a new Time metric

There are two ways to do this:

...

1—The first quick way is to create Time metric on the grid.

Click on the Time metric button in the upper right corner of the table to configure the conditions necessary to calculate a particular time metric.

...

2—The second way is to use the Configuration button. However, this method is more helpful for editing existing Time metrics.

To add a new time metric, click Configuration

...

Click + Time metrics

...

First, add a name to your group and select a project to monitor. Then, select statuses on which the timer should start and stop the calculation.

You can also choose a status on which the timer should be  on pause.

...

After you customize your calculation preferences, set the Warning and Critical time limits 

This feature will help you to get the visual colour color tagging on issues to notify you when the time limits have been exceeded:

...

Critical time limit - red

...

Managing Time metrics

To manage Status groups click Configuration

...

After entering the Time metrics manager, you can manage the metric.

...

Displaying Time metrics on the report

To select the group status to be displayed time metric to display on the dashboardreport, click Status Group Time metric and select the checkboxes of for all the group statuses KPI’s you want to display.

...

...