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Users of the Time Between Statuses add-on can monitor status to status duration data about each ticket in on each issue view tab.

Just choose Time Between Statuses in the Activity drop-down menu. Get both graphical and numerical data at the single issue view panel.

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Also, there is a drop-down menu available for selection the metrics type (days, hours or minutesBusiness Decimal Days, Business Decimal Weeks, Decimal Days, Decimal Hours, Minutes).

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Info

If you need help or want to ask questions, please contact us through SaaSJet Support or via email support@saasjet.atlassian.net

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