Users of app the Time Between Statuses add-on can monitor status to status duration data about each ticket in on each issue view tab.
Just choose Time Between Statuses option in the Activity drop-down menu. And get Get both graphical and numerical data at the single issue view panel.
The white line represents current progress - the issue movement with respect to time limits. And the The color segments are the time intervals the task passes through: green - accepted time, yellow - warning time, and red - critical limit.
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To get the detail numerical data, click on the white line.
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In this the issue , view tab users can choose one of the status groups created before in the app’s configuration manager.
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Also, there is the available a drop-down menu available for selection kind of the metrics (days, hours or minutes).
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type (Business Decimal Days, Business Decimal Weeks, Decimal Days, Decimal Hours, Minutes).
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If you need help or want to ask questions, please contact us through SaaSJet Support or via email support@saasjet.atlassian.net |
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