Now SLA should start once an issue has been Created created in the selected project.
To get SLA start started with this condition, you need to:
Click
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the “SLA Manager” button in the top right corner.
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2. Create new or edit an existing SLA config.
At the Time measurement condition for start select the Issue Created option.
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After Then you can select one from the list of options:
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Between > exact date period
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After, for For pause and stop conditions, you can select other options according to your needs.
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