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Choose Calendar
You can choose a custom calendar you've added previously or a default 24/7 to generate data
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You can display your data in 2 ways:
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Haven't used this add-on yet? Try it now >>>Time in Status app |
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If you need help or want to ask questions, please contact SaaSJet Support or email us at support@saasjet.atlassian.net
Chart Reports
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All reports are available as Grid and Charts.
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For more information, visit Chart Reports View.
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Filtering Items.
Use the Filter Items by Query functionality to customize report timeframes.
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From the drop-down list, you can select three date ranges that allow sorting Items depending on the dates of creating, updating, or solving issues.
Created
Changed
Closed
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Then you can You can choose the period for which you want to get the report.
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Read more in
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the Time Range Periods section.
Choose a Time format.
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“Format” is available only for Time in Status report |
The Format option lets you select the time format of status duration:
DHM (Days, Hours, Minutes)
HM (Hours, Minutes)
h:m (hours:minutes)
M (Minutes)
Decimal Hours
Decimal Days
Decimal Weeks
Business DHM,
Business Decimal Days,
Business Decimal Weeks.
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To extract data for analysis, please choose one of the Decimal time formats (Decimal Hours, Decimal Days or Decimal Weeks). It will enable you to perform calculations on the exported data and build charts. Business DHM, Business Decimal Days and Business Decimal Weeks formats show data according to your determined business days. |
Sorting Data.
Click the column to sort the values in descending or ascending order. You can sort any column
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If you need help or want to ask questions, please contact SaaSJet Support or email us at support@saasjet.atlassian.net |
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