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Сalculate the time issues spend when going from one status to another
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with Time Between Statuses add-on. Monitor and avoid risks in your workflow process by having a clear vision of
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task’s transition time.
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Get reports of the transition time from one status to another
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Customize the calculation by choosing the first/last transition to or from the status
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Set email notifications for issues with exceeded time limits;
Monitor status to status duration data about each ticket on the Issue View Panel
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Get the visual color tagging to notify you when the time limits have been exceeded (for both Warning and Critical time);
Export data as XLSX or CSV files and use such external tools as Microsoft Excel or Google Spreadsheet.
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Get
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Haven't used this add-on yet, then try it now! >>>
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Started with Time Between Statuses
Identify bottlenecks in your process — follow our step-by-step guide to install and get started with Time Between Statuses.
Get inspired by Use Cases:
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Useful resources
If you have already installed Time Between Statuses, read the Configuration Guide on how to use features.
Most commonly used features:
Сolor tagging Warning and Critical time
Statuses and non-working time when counting should be on pause
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More Help
Haven’t found the answers to your questions? Check the FAQ - most likely the information you need is there.
If you need any help or have questions, please contact us at SaaSJet Support or via email at support@saasjet.atlassian.net
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Learn more about video guide |
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Keep track every issue with Time Between Statuses |
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