Get Started with Time Between Statuses

Welcome!

Learn more about all features of the Time Between Statuses add-on.

We've prepared this short video to walk you through the updates!

Configurations

Find the installed Time Between Statuses add-on below the Jira settings menu and click it to open.

Open

Click a gear in the top right corner to open the configuration manager.

Open

1. Manage Work Schedule

Click Work Schedule in the configuration manager to manage your work schedules for your team. 

There you can choose: working days, time zone, working hours, breaks and holidays.

The time that issues have spent between statuses will be calculated according to your work schedule settings.

2. Add new statuses group

While you are in the configuration manager, you may add statuses group as well.

After entering the status group manager, you can create and manage the group.

First, add a name to your group and select a project to monitor.

Then, select statuses on which the timer should start and stop calculation.

You can also choose a status on which the timer should pause.

After customizing your calculation preferences, set the Warning and Critical time limits. You can also specify users you want to send notifications to when certain time limits are reached.

This feature will help you to get the visual color tagging on issues to notify when the time limits have been exceeded:

Warning time limit - yellow

Critical time limit - red

3. Choose a Time Format

The Format option lets you select the time format of status duration:

• Minutes

• HoursMinutes

• Hours:Minutes

• DaysHoursMinutes

• Decimal Weeks

• Decimal Hours

• Decimal Days

• Business Decimal Weeks

• Business Decimal Days

• Business DaysHoursMinutes

All reports are available for export.

* Please note: to extract data for analysis, please choose the Decimal Hours time format. It enables to perform calculations on the exported data and build charts.