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Welcome!

Learn more about all features of the application Time Between Statusesadd-on.

We've prepared this short video to walk you through the updates!

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Configurations

Find installed the installed Time Between Statuses Statuses add-on below the Jira settings menu and click on it to open the add-on.Image Removed

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Click on a gear in a the top right corner to open the configuration manager.Image Removed

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1. Manage Work Schedule

Click Work Schedule in the configuration manager to manage your work schedules for your team. Image Removed

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There you can choose: working daystime zone, working  working hoursbreaks and holidays.

The time that issues have spent between statuses will be calculated accordingly according to your work schedule settings.

2. Add new statuses group

While you are in the configuration manager, you may add statuses group as well add statuses group.Image Removed

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After entering the status group manager, you can create and manage the group.

First, add a name to your group and select a project to monitor.Image Removed

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Then, select statuses on which the timer should start and stop the calculation.

You can also choose a status on which the timer should be on pause.Image Removed

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After you customize customizing your calculation preferences, set the Warning and Critical time limits. Image RemovedYou can also specify users you want to send notifications to when certain time limits are reached.

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This feature will help you to get the get the visual color tagging on issues to notify when the time limits have been exceeded:

Warning time limit - yellow

Critical time limit - redImage Removed

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3. Choose a Time Format

Option The Format lets  option lets you select the time format of status duration: h:m (hours:minutes), HM (Hours, Minutes), M (Minutes) or Decimal Hours.

  • Minutes

  • HoursMinutes

  • Hours:Minutes

  • DaysHoursMinutes

  • Decimal Weeks

  • Decimal Hours

  • Decimal Days

  • Business Decimal Weeks

  • Business Decimal Days

  • Business DaysHoursMinutes

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All reports are available to for export.

* Please note: in order to extract the data for analysis, please choose the Decimal Hours time format it will enable you . It enables to perform calculations on the exported data and build charts.

Info

If you need any help or have questions, please contact us at SaaSJet Support or via email support@saasjet.atlassian.net

Tip

Haven't used this add-on yet, then try it now>>>