You can view SLA time on each issue panel. Just click on the “Open view. Scroll down to the issue context to find your SLA Time and Report” buttonReport data.
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You can view SLA time data for each ticket with different time limits that have been set before at the SLA Config at Goals settings. Also, you can monitor how much time has been spent.
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If you need help or want to ask questions, please contact us through SaaSJet Support or via email support@saasjet.atlassian.net |
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